Privacy Policy

For WWW.MYCAB.COMPANY (trading as My Cab)

At My Cab, we are committed to safeguarding and preserving the privacy of our visitors. This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site or use our mobile apps. My Cab Company (trading as My Cab) is registered as a data controller for the purposes of The General Data Protection Regulation (GDPR) and Data Protection Act 2018. If you have any queries about how we use Your Information or have a complaint, please contact us at We do update this Policy from time to time so please do review this Policy regularly.


We Collect All: In running and maintaining our website we may collect and process the following data about you:

i. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.

ii. Information provided voluntarily by you. For example, when you register for information or make a booking.

iii. Information that you provide when you communicate with us by any means.

iv. Details about the device you use to access My Cab, which may include your IP address or other unique device identifiers;

v. We may also gather information about you from other sources, including but not limited to (a) credit reference agencies; (b) fraud prevention agencies; and (c) publicly available sources.


Your name, contact details, other registration or profile information, and reporting information about your use of My Cab;

Details required in order to collect and pay to you any fees as relevant;

Rating information (where passengers are able to rate you as a My Cab driver);

Location data whilst you are logged on to our system;

Driver performance, operational and financial details;


Registration and payment details;

Where you choose to use My Cab social networking features or pages (including our Facebook pages and Twitter accounts), such information that you post or about you;

Location data, including your journey, start and endpoints, and route taken;


Cookies information as set out in the section below;

Other data that you choose to provide to us;

Use of Cookies

Cookies provide information regarding the computer or any other device used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. We may gather information about your general internet use by using cookies. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.

You can adjust the settings on your computer by declining any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.

Use of Your Information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

To provide information to you that you request from us relating to our products or services.

To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.

To inform you of any changes to our website, services, or goods and products. If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

Storing Your Personal Data

In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing, or processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely. Unfortunately, the sending of information via the internet is not totally secure and on occasion, such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

In the event that we sell any or all of our business to the buyer.

Where we are legally required by law to disclose your personal information.

To further fraud protection and reduce the risk of fraud. Third-Party Links on occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data. Access to Information in accordance with the Data Protection Act.2018. you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee to cover costs incurred by us in providing you with the information. Please contact us at regarding any matter relating to this Privacy Policy.

My Cab Company is registered in Luton Borough Council.
Owner and Registered name: M Abdullah Dar. Hackney Carriage Vehicle  Licence:  P.No: 153. 

For an online booking service, My Cab Company is acting as a booking agent.
Thank you for choosing to use My Cab.